Q: What currency are the prices do I see on the site?
All prices are in USD but you can change this as you wish on the top right-hand side of the screen!

Q: I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We ship from our UAE warehouse and so orders made in the US arrive quicker than other locations. Please allow 1-2 days production time for your order to ship out, average shipping times are 7-15 days for orders and 9-24 days for other locations. 

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please contact us

Q: I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your full name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Q: Can I cancel my order?
You can cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

Q: I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via the contact us page. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

Q: I have a question that wasn't answered, can you please help?
Absolutely! We are here to help Please let us know. we will be happy to assist you in any way we can.

24/7 customer support and hassle-free returns.

Address: AL Barsha First, Po.Box 450979 Dubai, United Arab Emirates

Mail: Support@smartwarehub.com

Call : +971506169042